第 11 集, 第 12 集

Michael could not be happier when Toby has to take a leave of absence and corporate sends Holly Flax to cover for him. Pam is forced to do a second Christmas party after Michael wants the party to be on the day Holly returns to Scranton. Meanwhile, Jim regrets agreeing to a snowball fight with Dwight.
Michael prepares himself for the good or bad news about Holly and her boyfriend. In an effort to be an "awesome" office manager, Pam decides to put up a resolution board for everyone to post their New Year's resolutions.